Frequently Asked Questions

I hear a lot about R-value. What is it and why is it important?
R-value is a measurement of thermal efficiency of a garage door, or how well it insulates. Insulation is an important factor to consider when purchasing a garage door. If you plan to spend a lot of time in your garage, or if you have a room directly above or adjacent to your garage, you will want to purchase a garage door that offers a high R-value. If your garage is not attached to your house, or you are not concerned with insulation, you can purchase a door with a lower R-value or no garage door insulation at all.

Am I required to install handles on my garage door?
Voluntary standards for the garage door industry require the installation of handles in connection with the manual operation of a garage door. To comply with these standards, Clegg Brothers designs and provides handles for installation with every residential garage door system it sells. If it is decided not to install these handles, the home owners will be responsible for ensuring the safe opening and closing of a manually operated door.

Can I install my old garage door opener on my new door?
Just about any opener can be installed with new doors; however, we recommend checking with our estimator or the opener manufacturer to find out if the unit is up to date with current safety standards (UL325-2010 compliant). Don’t forget to reinforce the door before attaching an opener!

Do I need to reinforce my garage door if I am installing an automatic garage door opener?
Yes! Failure to properly install opener reinforcement will result in damage to the garage door and will void the warranty. The reinforcement configuration differs depending on the model number and size of the garage door. Refer to the installation manual supplied with our garage doors for specific instructions.

My garage door has a Windsor section. Do I have a choice as to where that section is placed?
On residential garage doors, the window section can be placed in either the third section (second from top) or the fourth (top) section. The window section can be placed in any section on a commercial door. Building codes require that glass within 32” of the bottom of the door be tempered glass.

Do you give free estimates?
Yes. We will have an estimator visit your home, review your options and provide you with an estimate on door and/or opener installations.

Should I use a professional installer?
Yes. Garage doors are under extreme spring tension and they are the largest moving objects in your home.

Do I need an insulated door?
If you have living space connected to the garage, an insulated door will help keep your home warmer.

What happens to the old door?
We remove and discard your old door and/or opener.

What do I need to do to prepare for the installation?
The garage area must have clear floor space approximately 15 feet back from door, as if your door were laying on the floor.

What forms of payment are accepted?
We accept major credit cards, checks and cash.